PRIVACY POLICY

Effective Date: 01 July 2025

Safework Training Australia & Auworksafe - Consulting ("we", "us", or "our") is committed to protecting your privacy.

This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1. Information We Collect

We may collect personal information directly from you, including but not limited to:

  • Name, contact details (phone, email, address)

  • Job title and employer information

  • Training records, attendance, and assessment results

  • Payment and invoicing details

  • Any WHS-related information relevant to the services we provide

  • Website usage data (via cookies and analytics)

2. How We Collect Information

We collect information when you:

  • Contact us via phone, email, or our website

  • Register for training courses or request consulting services

  • Participate in WHS assessments, audits, or investigations

  • Subscribe to newsletters or marketing communications

  • Interact with our website or social media platforms

3. How We Use Your Information

We use your personal information to:

  • Deliver WHS consulting and training services

  • Maintain accurate training and compliance records

  • Process payments and manage accounts

  • Communicate with you about our services, updates, and events

  • Meet legal and regulatory obligations

  • Improve our website, services, and customer experience

4. Disclosure of Information

We do not sell or rent your personal information. We may share your information with:

  • Government bodies or regulators as required by law

  • Third-party service providers assisting in training delivery, auditing, or payment processing

  • Contractors and consultants engaged in service delivery

  • Industry regulators or auditors for compliance purposes

5. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Your data is stored securely in electronic and physical formats, with restricted access for authorised personnel only.

6. Access and Correction

You have the right to request access to, or correction of, your personal information. Requests should be made in writing to the contact details provided below.

7. Website and Cookies

Our websites may use cookies to improve functionality and user experience. Cookies do not store personal information and can be disabled in your browser settings. We may also use third-party analytics to understand website usage patterns.

8. Direct Marketing

We may send you marketing communications about our services, events, and offers. You can opt out at any time by clicking the “unsubscribe” link in emails or contacting us directly.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be published on our websites.

10. Contact Us

Auworksafe – Consulting
📞 1300 559 065
✉️ [email protected]

Worksafe Training Australia
📞 1300 559 065
✉️ [email protected]